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Assertiveness
Skills Training
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Learn
how to be more assertive in the workplace,
asking
for what you want, when you want it
and
how to stand up for yourself
Course
Overview
Being
assertive is one of the most important skills that
you can have. In your everyday communications at
work you need to be assertive when delegating,
chairing, negotiating, motivating, selling, leading,
disagreeing - you name it!
This
1-day in-house course concentrates
on building up your assertiveness skills so no
matter what position you hold you can communicate on
an even footing and get your point across in a firm,
concise and empowering manner.
Who
Will Benefit From The Course?
- Anyone
who has human interaction at work!
What Will You Gain From the Course?
- Understand
the difference between confidence, assertiveness
and aggression
- Learn
how to become confident in your own abilities
and what you say
- Communication
skills - questioning, listening, tonality,
inflection
- Learn
how to read and use body language to your
advantage
- Learn
the 3 step model for being assertive when
communicating
- Learn
how to react to and turn around aggressive
people
- Learn
how to say NO to additional work
- Learn
how to negotiate WIN WIN solutions
- Learn
how to compromise on key issues
- Learn
how to ask for what you want without feeling
uncomfortable
- Learn
how to be assertive with your boss and your
bosses boss!
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Would
You Like To Make An Enquiry Or Ask A Question?
Call
us for FREE
on 0800 849 6732
Email
us at enquiries@mtdhr.com
Complete
our online form
What
Makes MTDHR Different From The Rest?
Reason
# 1
We
Will Design And Deliver A Custom Designed Solution Centred
Around Your Training Needs And Requirements At No Additional
Cost To You.
Reason
# 2
Our
Courses Are Rated 9.1 Out Of 10 On Our Feedback Forms
And 100% Of Our Clients Say That They Would Use Us Again
- Your Staff Will Be In Safe Hands!
Reason
# 3
We
Supply Only The Very Best Trainers For Your Event. We
Will Select The Trainer That Has The Highest Skill Level
And Experience Relative To Your Requirements. Our Trainers
Are Specialists In Their Fields - This Means That Your
Staff Receive The Very Highest Standards Of Training
Content And Delivery.
Reason
# 4
Every
Manager That Attends A Course Run By MTD Will Receive
Unlimited
Post-Course
Email & Telephone Support Whilst They Are Implementing
The Techniques And Strategies That They Have Covered
On The Course. After All, That's When The Real Work
Starts!
Reason
# 5
We
Offer You Great Value For Money. Our courses start from
as little as £695 per day for in-house training.
This provides incredible value for money especially
when you bear in mind that the cost includes:
- All of the preparation time required
in order to gather your requirements and to get an
understanding of your training needs.
- The time and expertise required to
design and develop your bespoke course
- The delivery of your event by a highly
experienced and specialised trainer
- Top quality course materials, manuals,
handouts, assessments etc
- Lifetime unlimited email and telephone
support after the course
- Providing feedback on the success
of the event and on individual training development
needs
Reason
# 6
Our
Delivery Methods Will Ensure That Your Event Is A Success
Or We Will Refund Your Money In Full. We use a variety
of learning methods including accelerated learning techniques,
exercises, case studies, role-plays, emotional intelligence,
competency, team games, business simulations, online
learning and reflective learning techniques.
Reason
# 7
We
Provide Flexible Solutions For Your Training Needs.
Whether It Be Through A Course, One On One Coaching
Or A Management Development Programme, We Can Design
A Tailor Made Solution To Exceed Your Expectations .
Reason
# 8
If
you are looking for an accreditation for your course
we can give you one! We are an endorsed provider with
the ILM (Institute Of Leadership & Management).
That means that we can bespoke a course for you and
then the ILM provides you with course awards and certificates.
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